myze accepts returns of unused and unopened products, if approved by our customer service team. All returns must accompanied by proof of purchase, purchased online within thirty (30) days of shipping date, provided the products are in their original condition, with packaging unopened/sealed and labels intact. However, sales of accessories and eye masks and Clearance merchandise are final. 

To start a return, please contact us at orders@helpmyze.com.  If your return is accepted, we will be glad to send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are returned without first contacting us will not be accepted. Once we receive your return, we will issue store credit, less the original shipping fees which are non-refundable.

For subscription orders, we can only accept returns (if approved) on the first purchase, not on subsequent months. You are always able to change or cancel your subscription by logging into your account.

You are also entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. This does not affect your statutory rights. In the event your claim is justified, the purchase price will be refunded as store credit.